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Our Customer's Say It Best
Many thanks for the years of good service. You are to be credited for the
accomplishment.
Scotts Specialities has it going on! by
Art-
I am the proud owner of three Volvos 850,V-70,and C70 all over 10 years old.
Thanks to Scott and his teams caring and feeding. Two of them have over 200,000
miles.Continued thanks for the fast,knowledgeable reliable,and friendly
service.Thanks for the service reminders!
John and Scottie,
Just a note to let you know that I sold my 1982 Volvo over a month ago.
It was
still in excellent running condition thanks to your service and repair by your
shop.
Thanks for taking care of the Ol Volvo.
-Yours, Ed
John and All,
Just wanted to say "thanks" for a job well done on my '91 780. I could tell
there was a lot of attention to detail put into the repairs. The trip from
Vienna to Rockville to have my car maintained by your shop is well worth it and
I look forward to future visits! Thanks again.Cheers,
-Pete
You guys give
great service & I tell everyone to use you.
-Holly
Dear Scott:
Just in case nobody's told you recently: Scott's Volvo "walks on water"!
You have integrity, that's a rare thing and I have come to trust you and your
staff. Sometimes, we clients have to stop and say "thank you" for the
excellent service and expertise Scott's provides us Volvo owners.
With kind regards,
-Kyra
John and Scott,
The lock box was put in the wagon
yesterday expertly! Thanks for taking this
weird one on. It is a strange little accessory, but I grew to
depend on it.Thanks again!
-Mal
John and Scott,
The lock box was put in the wagon
yesterday expertly! Thanks for taking this
weird one on. It is a strange little accessory, but I grew to
depend on it.Thanks again!
-Mal
Good morning, Scott!
Excellent! Inge and I are very happy about the service she received yesterday,
and your and Scott's friendliness and professional manner were top-notch. Thank
you so very much!
Have afantastic 4th,
- Audrey
I Did it. and worked. What a good idea to put record on the web.
-Eddy
I did business with you too long to just send back a blank
reply. Due to needing a larger car while I'll daughter was in college, we
traded in the Volvo on a mini van. So, at present, we have no Volvo. Thank you
for the years of excellent service... and that includes John in the front
office.!Sincerely,
-Patti Mills
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Scott:
I came across your
web site this morning and saw the testimonials, and I would be happy to add
mine.Having been a
customer of yours for several years has solidified my confidence that when I
bring in my wife’s Volvo for periodic maintenance and specific repairs, the work
will be done promptly and professionally.
You and your staff are always
helpful, courteous, and willing to explain carefully what needs to be done.
Thank you.
-Rick Hauck
We want to thank Pete for keeping us updated on his flying career.
"If Gerber's means healthy baby foods and Xerox is the king
of copies.
Then Scott's Specialties surely reigns as the best Volvo shop in America.
For ten years I've trusted my friends, family and loved ones to the quality
care that comes from Scott and his team. They fix the things that are wrong,
find the things about to fail, and fix them too. Thanks to Scott, I own and
drive
Volvos exclusively. If he wasn't already a national treasure here, Sweden would
have to claim him as one."
-Scott Chase
"Everything is running good!
Thanks"
-Ed B.
"You're always great you found in 15 minutes what a local
shop could not find in 3 days."
-Jenny B.
"You all were very thorough, patient and most
understanding. Thank you so much."
-Barbara C.
"We are very pleased to have found you after having
overpaid dealers for second rate repairs for several years.
Keep up the good work."
-Lynn & Jim W.
"I have been a customer for six years and have been
completely satisfied with all aspects of your work."
-Frank H.
"They are very customer oriented, a thoroughly positive
experience."
-Michelle M.
"Scott’s Specialties is the only place I’d take my Volvo.
You’re reliable, dependable, trustworthy, everything we’re looking for."
-Renee & Jeff W.
"Hey Guys!"
"I wanted to thank you again for your great service and patience in
helping me toward buying and fixing my new 1989 Volvo GL wagon. I absolutely
plan to continue to use you in the future, and I am sure matters will be more
straightforward in the future as well."
-Aaron Bloom.
Dear Scott:
I greatly appreciate the time and attention you gave me last
Wednesday when we discovered the 94 Volvo 850 had no brake lights.
Most garages or Volvo dealerships would not have stopped what
they were doing to quickly analyze the problem. This type of service
provides you with loyal customers, and ones that will circulate your
name to friends and neighbors.
A couple of weeks ago I requested brake pad replacement for all
four wheels. You insisted I had plenty of material remaining on the
current pads. I of course won since I am the customer, but you and
John probably thought I was crazy. This again demonstrated to me that
Scott's has a team of honest employees that customers can trust and
rely on. John is always upbeat and enthusiastic, and quite knowledgeable
when discussing automotive symptoms. I will soon be bringing the car
back for the 90K Service. Thanks!
-Wayne Koontz.
P.S. My son was quite impressed by your expertise, and the
professional neat appearance of your shop. Hopefully he will
begin handling the service and paying the bills on HIS CAR!
How FUNNY that I should get an email from you
today--while my car is in the shop! Not your shop
because we have moved to San Diego...
Just so you know, your care of my car has been
excellent (and your work just got graded by the dealer
here and they could find nothing wrong with it)! I
think the dealer would like to sell me a new car but
the care that mine has gotten from you keeps it going
and going...they have nothing to say.
So, take my name off your email list, and know that if
we are back to DC in the future, we will find you
again!
-Kathie and Brad Bennett.
Scott's Specialties provides excellent service and has a high
degree of integrity.
-Larry Shelton.
Just wanted to send a note to say thank you for all of your
personal care. If ever anyone asks me where to send their Volvo in Maryland I
will say, with no hesitation,"take it to Scott's Specialties!"
John, thanks for being so great (and funny)
I really appreciated your attention.
Much success to you and everyone at the shop!
Sincerely,
-Emily Radford
to the gang at Scott's-
Just a note to say thank you for the outstanding service I've received over
the years from Scott's Specialties.
You all know that I've been a freak for cars for most of my life - I just hate
working on them! I've owned cars in Denver, Milwaukee, Rhode Island, San
Francisco and Maryland and I've been lucky to find good auto service wherever
I've lived. I can easily say there is no service facility in the USA that tops
Scott's Specialties. I am always amazed at your thorough examination and service
of my 760 Turbo every time I've brought it in for service. There is no better
way I could have taken my Volvo to 210,000 miles without your professionalism
and dedication to outstanding service.
You guys are the best!!!
-Regis Lefebure
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