Specialized Service for Your
You drive a special automobile. When it has problem, it deserves special
treatment. Since 1989 we have dedicated ourselves to providing exception repairs and
service. Because we work exclusively on cars like yours, we can find
and fix problems faster. And you’ll have peace of mind knowing we’ve used the
latest Manufactured-specific tools and techniques to service your car properly.
YOU FOUND IN 15 MINUTES WHAT A
LOCAL SHOP COULDN’T FIND IN 3 DAYS.’
The Trust of a Personal Relationship.
At Scott’s we staff only a small number of full-time
technicians. They are all ASE certified and have over 70 years combined
automotive experience. But more importantly, they’ll remember you and your car
the next time you come in. That means consistent service and the trust that
comes with a personal relationship.
I REALLY VALUE THE WAY YOU
TREAT YOUR CUSTOMERS.
Dealer Expertise on a First-Name Basis.
When your car needs service, Scott’s can give you the best
of all worlds. We know your car as well as your dealer, but we’re small enough to
offer you personalized attention. You’re never happy when your car needs
service. But bring your car to us next time and you’ll be happy you heard about
Scott’s Specialties – The Intelligent Alternative to the Dealer for service.
WE ARE VERY PLEASED TO HAVE
FOUND YOU AFTER HAVING OVERPAID DEALERS FOR SECOND-RATE REPAIRS FOR YEARS.
-Lynn & Jim W.
Scott's Specialties has been providing high
quality Volvo Service to the Washington Metropolitan area including D.C./DC and
Virginia since 1989. Starting in 2011 we added Toyota and Lexus brands. We are conveniently located in Montgomery County,
Maryland (MD) near the White Flint Metro Station.
We believe there are several aspects to providing
high quality service. First is the technical aspect. We continue to
show our dedication in this area by keeping up with the latest automotive
technology. We invest heavily and early in the complex tools necessary to
service your car effectively. At no other time in history has this been
more important. We take great pride in being the first to acquire these
complex tools. It started in the early 90's before most people knew what
the internet was, we were using a dial up service known as
AllData to access repair
information. We were the first in the area and one of the first in the
nation to subscribe to
Volvo's Independent Repair Application giving us the ability to access the
computer systems and perform software downloads to the 1999 and newer models.
We recently acquired the Toyota/Lexus factory diagnoistic tool and factory
information system. For more about our pursuit of cutting edge technology and a view of our
facility, visit our Resources
The next ingredient is customer service. We
treat our customers with respect and build long term relationships. We
provide personalized service. Not only will we get to know your car, we
will get to know you personally. We will educate you and keep you inform
of your car's condition and needs. See what our customers have to say
about us, visit our testimonials
page. To make your visits a little more convenient we provide rides to and
from the White Flint Metro station and the Parklawn building. Should you
need a rental car, Enterprise rental car is located within our complex and
provides a discount to our customers.
The third step in our formula is to complete any
necessary service or repairs in a timely fashion. Most regular service
work is completed on the same day.
The last step in the formula is to provide the
best value for the money. This is much different than providing the lowest
price. Read our theory on price versus value on our
It is this formula that has proven to be a
complete success, attracting a large following of loyal customers many of which
have been frequenting our facility since it first opened in 1989. Scott's has
received The Washingtonian Consumer Checkbook Magazine's highest rating for both
price and quality. This rating is based on feedback from local area